Tout ce dont vous avez besoin pour développer votre entreprise

1.Informations que nous collectons

We collect information you provide directly (account details, communication preferences), information collected auàmatically (usage data, device information, cookies), and information from third-party integrations you connect to Engium.

2.How we use it

We use your information à provide and improve our services. Specifically:

• Processing cusàmer conversations through our multi-channel AI engine.
• Sending service updates, appointment reminders, et transactional notifications.
• Personalizing your dashboard experience et ensuring platform security.
• Moniàring usage trends and detecting fraudulent or abusive activity.

3.Partage des informations

We do not sell your personal data. We share information only avec trusted service providers who assist in our operations under strict confidentiality agreements, or when required by applicable law.

4.Your rights et choices

Depending on your jurisdiction, you have rights à access, correct, delete, or port your personal data. You can manage communication preferences in your account settings, or contact legal@cognithinktechnologies.com to exercise any right.

5.Cookies et tracking

We use essential cookies for session management and security. Pour analytics we use anonymized tracking to understand platform performance. You can control cookie preferences through your browser settings at any time.

6.International data transfers

Engium is a global platform. Your data may be processed on servers located outside your country of residence. We ensure all cross-border transfers comply avec applicable international standards, including Standard Contractual Clauses (SCCs) and adequacy decisions where available.

7.Children's privacy

Our services are intended for professional use et are not directed at individuals under the age of 16. We do not knowingly collect personal data from children.

8.Modifications de cette politique

Nous pouvons mettre à jour périodiquement cette politique de confidentialité pour refléter des changements dans nos pratiques ou pour des raisons légales. Nous vous informerons de tout changement substantiel par e-mail ou par un avis bien visible sur notre plateforme avant qu'il ne prenne effet.

9.Contactez-nous

Si vous avez des questions concernant cette politique de confidentialité ou souhaitez exercer vos droits sur vos données, veuillez contacter notre délégué à la protection des données :