1.Infoumation we collect
We collect information you provide directly (account details, communication preferences), information collected auàmatically (usage data, device information, cookies), and information from third-party integrations you connect to Engium.
2.How we use it
We use your information à provide and improve our services. Specifically:
- Processing cusàmer conversations through our multi-channel AI engine.
- Sending service updates, appointment reminders, et transactional notifications.
- Personalizing your dashboard experience et ensuring platform security.
- Moniàring usage trends and detecting fraudulent or abusive activity.
3.Sharing of infoumation
We do not sell your personal data. We share information only avec trusted service providers who assist in our operations under strict confidentiality agreements, or when required by applicable law.
4.Your rights et choices
Depending on your jurisdiction, you have rights à access, correct, delete, or port your personal data. You can manage communication preferences in your account settings, or contact privacy@engium.com to exercise any right.
5.Cookies et tracking
We use essential cookies for session management and security. Pour analytics we use anonymized tracking to understand platform performance. You can control cookie preferences through your browser settings at any time.
6.International data transfers
Engium is a global platform. Your data may be processed on servers located outside your country of residence. We ensure all cross-border transfers comply avec applicable international standards, including Standard Contractual Clauses (SCCs) and adequacy decisions where available.
7.Children's privacy
Our services are intended for professional use et are not directed at individuals under the age of 16. We do not knowingly collect personal data from children.
8.Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our service after any revisions become effective, you agree to be bound by the revised terms.
9.Contact Information
If you have any questions about these Terms of Service, please contact our legal department:
Engium Technologies Inc.
Attn: Privacy Department
privacy@engium.com1209 Orange Street, Wilmington, DE 19801, USA
Regional addenda
Related legal documents
Review our full legal framework and compliance documentation.