Changelog
What’s new in Engium
A running log of new features, improvements, and fixes we ship to Engium. Follow along to see how the product is evolving.
August 2026
- New
AI chat demo on the homepage
Prospects can now try a live, sandboxed conversation with the Engium AI assistant directly from the homepage - no signup required.
- Improved
Faster leads export
CSV exports for large lead lists now generate in the background and notify you when ready, instead of blocking the page.
July 2026
- Fixed
Booking completion errors
Resolved an issue where a small number of bookings could fail to mark as complete after a reschedule.
- New
Redesigned booking confirmation emails
Confirmation emails now include a downloadable calendar invite (.ics), a cleaner layout, and one-tap reschedule/cancel links.
- New
Notification center
A unified notification center now surfaces new bookings, escalations, and billing events in one place, with per-channel controls.
- Improved
Smarter conversation engine
Personalized greetings for returning customers, multi-intent detection, and automatic FAQ promotion from AI answers.
- Fixed
Timezone drift in appointment reminders
Appointment reminders now consistently respect the customer’s local timezone across daylight-saving transitions.
June 2026
- New
RCS messaging support
Send rich, branded messages with images, quick-reply buttons, and carousels to customers on Android via RCS.
- Improved
Quicker quick replies
Quick-reply suggestions now load noticeably faster in the conversation view, especially on longer threads.
- New
Zoho suite integrations
Connect Zoho CRM, Books, Desk, Bookings, and Campaigns to push leads, sync invoices, and create support tickets automatically.
- Fixed
Dashboard analytics lag
Fixed a delay that could cause the analytics dashboard to show stale booking counts for up to a few minutes after a change.