プライバシーポリシー

1.収集する情報

We collect information you provide directly (account details, communication preferences), information collected automatically (usage data, device information, cookies), and information from third-party integrations you connect to Engium.

2.How we use it

We use your information へ provide and improve our services. Specifically:

• Processing customer conversations through our multi-channel AI engine.
• Sending service updates, appointment reminders, と transactional notifications.
• Personalizing your dashboard experience と ensuring platform security.
• Monitoring usage trends and detecting fraudulent or abusive activity.

3.情報の共有

We do not sell your personal data. We share information only を備えた trusted service providers who assist in our operations under strict confidentiality agreements, or when required by applicable law.

4.Your rights と choices

Depending on your jurisdiction, you have rights へ access, correct, delete, or port your personal data. You can manage communication preferences in your account settings, or contact legal@cognithinktechnologies.com to exercise any right.

5.Cookies と tracking

We use essential cookies for session management and security. 用 analytics we use anonymized tracking to understand platform performance. You can control cookie preferences through your browser settings at any time.

6.International data transfers

Engium is a global platform. Your data may be processed on servers located outside your country of residence. We ensure all cross-border transfers comply を備えた applicable international standards, including Standard Contractual Clauses (SCCs) and adequacy decisions where available.

7.Children's privacy

Our services are intended for professional use と are not directed at individuals under the age of 16. We do not knowingly collect personal data from children.

8.本ポリシーの変更について

当社は、業務内容の変更や法的理由により、このプライバシーポリシーを随時更新することがあります。重要な変更がある場合は、発効前にメールまたはプラットフォーム上の目立つ通知でお知らせします。

9.お問い合わせ

本プライバシーポリシーに関するご質問やデータに関する権利の行使については、データ保護責任者までお問い合わせください: