Built for your industry
Tailored solutions designed to meet the unique needs of your business sector with industry-specific features and workflows.
Healthcare
Streamline patient communication and appointment scheduling
- HIPAA compliant messaging
- Automated appointment reminders
- Prescription refill requests
- Patient feedback collection
Professional Services
Manage client relationships and consultation bookings efficiently
- Client intake automation
- Consultation scheduling
- Document sharing
- Follow-up automation
Retail & E-commerce
Enhance customer experience and boost sales conversions
- Product recommendations
- Order status updates
- Abandoned cart recovery
- Customer support chat
Home Services
Coordinate service appointments and customer communications
- Service area management
- Technician scheduling
- Quote requests
- Service reminders
Fitness & Wellness
Manage class bookings and member communications
- Class scheduling
- Membership management
- Workout reminders
- Trainer communication
Hospitality
Optimize guest experiences and reservation management
- Reservation management
- Guest messaging
- Check-in/out automation
- Special request handling
Common Use Cases
See how businesses like yours are using Engium to grow
Lead Capture & Qualification
Automatically capture leads from multiple channels, qualify them with intelligent conversations, and route them to the right team member.
Capture
Collect inquiries from web, WhatsApp, and email
Qualify
AI asks relevant questions to understand needs
Route
Assign to the best-suited team member
Customer Support Automation
Handle common customer inquiries automatically while escalating complex issues to human agents with full conversation context.
Auto-Respond
Answer FAQs instantly with AI knowledge base
Escalate
Route complex issues to human agents
Follow-up
Ensure customer satisfaction with automated check-ins
Industry Success Stories
Learn how leading companies are using AI to transform customer communication
OpenTable: AI-Powered Restaurant Bookings
Building AI agents that turn service chats into seamless support for restaurant bookings.
Lennar: Faster Homebuying Journeys
AI agents handle after-hours conversations, schedule tours, and help sellers prioritize leads.
UChicago Medicine: Scaling Patient Care
Unified data and AI helping improve care and expand access for patients.
Telepass: 87% FAQs Resolved by AI
AI agents tap into unified data to deliver instant support across Europe's mobility network.
Grupo Falabella: Fast Order Support
Providing instant answers to FAQs and order status inquiries via WhatsApp with AI.
Pandora: Personalized Shopping with AI
AI agents help customers find the perfect jewelry and get instant answers to their questions.
Ready to automate your customer communication?
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