Política de privacidad

1.Infomation we collect

We collect information you provide directly (account details, communication preferences), information collected auparamatically (usage data, device information, cookies), and information from third-party integrations you connect to Engium.

2.How we use it

We use your information para provide and improve our services. Specifically:

• Processing cusparamer conversations through our multi-channel AI engine.
• Sending service updates, appointment reminders, y transactional notifications.
• Personalizing your dashboard experience y ensuring platform security.
• Monipararing usage trends and detecting fraudulent or abusive activity.

3.Sharing of infomation

We do not sell your personal data. We share information only con trusted service providers who assist in our operations under strict confidentiality agreements, or when required by applicable law.

4.Your rights y choices

Depending on your jurisdiction, you have rights para access, correct, delete, or port your personal data. You can manage communication preferences in your account settings, or contact legal@cognithinktechnologies.com to exercise any right.

5.Cookies y tracking

We use essential cookies for session management and security. Para analytics we use anonymized tracking to understand platform performance. You can control cookie preferences through your browser settings at any time.

6.International data transfers

Engium is a global platform. Your data may be processed on servers located outside your country of residence. We ensure all cross-border transfers comply con applicable international standards, including Standard Contractual Clauses (SCCs) and adequacy decisions where available.

7.Children's privacy

Our services are intended for professional use y are not directed at individuals under the age of 16. We do not knowingly collect personal data from children.

8.Cambios en esta política

Podemos actualizar esta Política de Privacidad periódicamente para reflejar cambios en nuestras prácticas o por motivos legales. Te notificaremos cualquier cambio material por correo electrónico o mediante un aviso destacado en nuestra plataforma antes de que entre en vigor.

9.Contáctanos

Si tienes preguntas sobre esta Política de Privacidad o deseas ejercer tus derechos de datos, ponte en contacto con nuestro Delegado de Protección de Datos: