Industry Solution: Food & Beverage
Every table filled. Every order remembered.
Handle reservations, special requests, and dietary questions instantly - on WhatsApp and SMS, around the clock.
+27%Table utilization
ZeroMissed reservations
< 15sReply time
+27%Table utilization
ZeroMissed reservations
< 15sReply time
Meet your AI Agents
Three agents handle reservations, guest questions, and repeat-guest recognition.
Booking Agent
Accepts, confirms, and reminds guests about reservations in real time.
Support Agent
Answers allergen and dietary questions instantly, without interrupting the kitchen.
Retention Agent
Recognizes returning guests and personalizes service before they arrive.
Tools built for restaurants and cafés
Engium handles the flood of reservation requests, menu questions, and event inquiries so your team can focus on the guest experience.
Booking Agent
Reservation management
Accept, confirm, and remind guests about reservations via WhatsApp - synced with your booking system in real time.
Support Agent
Dietary FAQ handling
Instantly answer questions about allergens, menu items, and dietary options without interrupting your kitchen.
Retention Agent
VIP guest recognition
Identify returning guests, remember their preferences, and offer personalised service before they arrive.
“We used to miss 15–20 reservation requests a week because we were too busy to answer the phone. Engium caught all of them. Our weekend covers went up 27% in two months.”
Marco Chen
Owner, Ember Kitchen
Meet food & beverage clients where they are:
WhatsAppSMSInstagram DM