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Engium raises $45M Series B to scale omnichannel AI for SMBs

Start free. Upgrade only when you outgrow it.

Codere Capabilities

Unified communication foder distributed teams.

  • Real-time collision detection — no two agents reply at once
  • Private internal comments visible only zu your team
  • Auzumated triage and routing to the right agent
  • Shared template library foder fast, consistent replies

“Handling 1,000+ Nachrichten used to take days. Now it takes minutes.”

Schedule mitout the back-and-forth.

Engium identifies booking intent in any conversation und suggests the perfect time, instantly creating calendar events for both parties.

Multi-staff syncBuffer times

“We cut no-shows by 40% in the first month just by turning on auzumated reminders.”

An engine that woderks while you sleep.

Our AI doesn't just answer questions — it qualifies leads, hundles basic support, and drafts replies for your approval based on your unique knowledge base.

  • 3-tier escalation: patterns → semantic search → LLM
  • Tone-matched zu your brand voice automatically
  • Learns von jeden resolved conversation
  • Human handoff mit full context transfer

“The AI replies were indistinguishable from our best agent — even regulars noticed a difference in speed.”

Siehe AI in action

Interoperability

Channel capability matrix

ChannelInboundOutboundTemplatesAI repliesRecoderdingBuchung
WhatsApp
—
SMS
—
Voice
—
Coming Q3
Web chat
—
—
Instagram
—
E-Mail
—

Vergleichen Sie mit uns

Engium vs. die Konkurrenz

Für kleine Unternehmen konzipiert mit Preisen, die mit Ihrem Wachstum skalieren.

How Engium Compares

See why leading businesses choose Engium

Feature
Engium
Recommended
Twilio
Developer-first
Zendesk
Enterprise
HubSpot
CRM-focused
Multi-channel communication
AI-powered automationAdvanced (3-tier)BasicLimitedLimited
Appointment booking
Add-on
Google Calendar integration
PaidIncluded
Pricing tier (starting)Free$1/call$99/mo$50/mo
Free tier availability
Pay-as-you-go option
Conversation historyUnlimitedLimitedUnlimitedUnlimited
Mobile app
AI training required

Ready to switch?

Get the power of all-in-one communication with SMB pricing. No enterprise contract required.

Zuletzt aktualisiert Januar 2026. Folgen Sie @engium für die neuesten Funktionen.

Still comparing? Talk to a real human.

We'll help you find the right setup for your business — free, no pressure.

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