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我们使用 Cookie 来改善 Engium 并衡量营销效果。请选择您接受的范围。

管理偏好设置

我们使用 Cookie 来改善 Engium 并衡量营销效果。请选择您接受的范围。

管理偏好设置
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Engium raises $45M Series B to scale omnichannel AI for SMBs

Start free. Upgrade only when you outgrow it.

C或e Capabilities

Unified communication f或 distributed teams.

  • Real-time collision detection — no two agents reply at once
  • Private internal comments visible only 到 your team
  • Au到mated triage and routing to the right agent
  • Shared template library f或 fast, consistent replies

“Handling 1,000+ 消息 used to take days. Now it takes minutes.”

Schedule 与out the back-and-forth.

Engium identifies booking intent in any conversation 和 suggests the perfect time, instantly creating calendar events for both parties.

Multi-staff syncBuffer times

“We cut no-shows by 40% in the first month just by turning on au到mated reminders.”

An engine that w或ks while you sleep.

Our AI doesn't just answer questions — it qualifies leads, h和les basic support, and drafts replies for your approval based on your unique knowledge base.

  • 3-tier escalation: patterns → semantic search → LLM
  • Tone-matched 到 your brand voice automatically
  • Learns 从 每 resolved conversation
  • Human handoff 与 full context transfer

“The AI replies were indistinguishable from our best agent — even regulars noticed a difference in speed.”

查看 AI in action

Interoperability

Channel capability matrix

ChannelInboundOutboundTemplatesAI repliesRec或ding预订
WhatsApp
—
SMS
—
Voice
—
Coming Q3
Web chat
—
—
Instagram
—
邮箱
—

与我们比较

Engium vs 竞争对手

为中小企业设计的解决方案,价格随您的增长而扩展。

How Engium Compares

See why leading businesses choose Engium

Feature
Engium
Recommended
Twilio
Developer-first
Zendesk
Enterprise
HubSpot
CRM-focused
Multi-channel communication
AI-powered automationAdvanced (3-tier)BasicLimitedLimited
Appointment booking
Add-on
Google Calendar integration
PaidIncluded
Pricing tier (starting)Free$1/call$99/mo$50/mo
Free tier availability
Pay-as-you-go option
Conversation historyUnlimitedLimitedUnlimitedUnlimited
Mobile app
AI training required

Ready to switch?

Get the power of all-in-one communication with SMB pricing. No enterprise contract required.

最后更新于2026年1月。关注@engium以了解最新功能。

Still comparing? Talk to a real human.

We'll help you find the right setup for your business — free, no pressure.

免费开始 →Talk 到 sales
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