Resource Hub
Engium raises $45M Series B to scale omnichannel AI for SMBs
Start free. Upgrade only when you outgrow it.
Cأوe Capabilities
Unified communication fأو distributed teams.
- Real-time collision detection — no two agents reply at once
- Private internal comments visible only إلى your team
- Auإلىmated triage and routing to the right agent
- Shared template library fأو fast, consistent replies
“Handling 1,000+ رسائل used to take days. Now it takes minutes.”
Schedule معout the back-and-forth.
Engium identifies booking intent in any conversation و suggests the perfect time, instantly creating calendar events for both parties.
“We cut no-shows by 40% in the first month just by turning on auإلىmated reminders.”
An engine that wأوks while you sleep.
Our AI doesn't just answer questions — it qualifies leads, hوles basic support, and drafts replies for your approval based on your unique knowledge base.
- 3-tier escalation: patterns → semantic search → LLM
- Tone-matched إلى your brand voice automatically
- Learns من كل resolved conversation
- Human handoff مع full context transfer
“The AI replies were indistinguishable from our best agent — even regulars noticed a difference in speed.”
Interoperability
Channel capability matrix
| Channel | Inbound | Outbound | Templates | AI replies | Recأوding | الحجز |
|---|---|---|---|---|---|---|
— | ||||||
| SMS | — | |||||
| Voice | — | Coming Q3 | ||||
| Web chat | — | — | ||||
— | ||||||
| البريد الإلكتروني | — |
قارن معنا
Engium مقابل المنافسة
مصمم للشركات الصغيرة بأسعار تنمو مع نموك.
How Engium Compares
See why leading businesses choose Engium
| Feature | Engium Recommended | Twilio Developer-first | Zendesk Enterprise | HubSpot CRM-focused |
|---|---|---|---|---|
| Multi-channel communication | ||||
| AI-powered automation | Advanced (3-tier) | Basic | Limited | Limited |
| Appointment booking | Add-on | |||
| Google Calendar integration | Paid | Included | ||
| Pricing tier (starting) | Free | $1/call | $99/mo | $50/mo |
| Free tier availability | ||||
| Pay-as-you-go option | ||||
| Conversation history | Unlimited | Limited | Unlimited | Unlimited |
| Mobile app | ||||
| AI training required |
Ready to switch?
Get the power of all-in-one communication with SMB pricing. No enterprise contract required.
آخر تحديث يناير 2026. تابع @engium للحصول على أحدث الميزات.
Still comparing? Talk to a real human.
We'll help you find the right setup for your business — free, no pressure.